Site Information

Skip to main content

Return Policy

Mociun Jewelry

• All made to order and altered (resized or customized) jewelry is non-returnable and sales are final. 

• Eligible pieces can be exchanged or returned for store credit within 14 days of delivery.

• All discounted sales are final. Mociun does not offer price adjustments on previous purchases.

• Mociun offers refunds on eligible purchases. Refunds are subject to a 20% restocking fee and issued after pieces have been inspected.

• We are happy to make minor adjustments, including resizing or adjustments to necklace chains for an additional fee. Please email online@mociun.com for additional information. 

• Please email online@mociun.com to initiate your exchange, return, or refund.

 

Home Goods & Beauty

• Full price home goods and non-Mociun accessories can be returned for store credit within 14 days of the delivery confirmation date.

• All beauty items are final sale.

• Final sale merchandise cannot be exchanged or returned at any time.

• Worn, used, or altered merchandise cannot be exchanged or returned.

• Please email online@mociun.com to initiate your return.

 

We reserve the right to refuse packages that are sent without prior knowledge. We do not offer refunds for shipping costs, credit fees or items damaged in shipping. If your items are damaged upon arrival, please email online@mociun.com to receive a replacement.